iPhones, iPods, & iPads forum



by ragster05 / November 15, 2012 4:48 AM PST

I have an iphone 3. No problem til husband got a 4 two months ago. Since day one, we were no longer able to recieve a call at home. Can txt, email, make call. All incoming calls go to VM. Outside home, all calls are received. We have an airwave. Apple did set up check and said all is well. Sprint store and phone techs have not been able to diagnose after multiple visits/calls. Any ideas?

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: iphone
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: iphone
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
What is this "airwave"?
by R. Proffitt Forum moderator / November 15, 2012 4:53 AM PST
In reply to: iphone

Once in a while you find folk with cell phone booster systems but indoors the signal is indeed less and may not trip your iphone's trigger. My home suffers from similar Sprint issues so I have to consider other carriers.

All Answers

Collapse -
I've seen reports of this problem @ Sprint user forums
by Pepe7 / November 15, 2012 6:15 AM PST
In reply to: iphone

It's an Airave, btw, not airWave ;).

Some have suggested that's a phone setting which has to be changed, such as the one which tells your iPhone to allow the phone to take a call while on a data connection instead of it going to voice mail. Definitely spend some time searching through the following threads, and post your own questions there. I don't have enough personal experience dealing with Sprint issued equipment vs ATT & Verizon, unfortunately.

Start here:




Definitely push them to issue you a credit for their (poor, lack of) service(!) [One reason why I will never bother with low priced carriers that don't support their users well.]

Personally, I would dump the airave and find something that works more reliably with more carriers/frequencies, such as some of the Wilson Electronics repeaters/amplifiers. You can get on board for $300-400, and they use external antennas to bring in the signal outside where it can be used everywhere in your home by your cellular phones. Much better long run product if you live slightly out of areas with good cellular reception of any kind. It uses radio waves and does not rely on a weird proprietary product requiring a broadband connection. Think, cabin on the lake, mind you.

Collapse -
by ragster05 / November 15, 2012 9:54 PM PST

Thanks for the info. Sounds like good ideas. We're the "typical" old folks with tech tools that are above our level.

Collapse -
You can always teach...
by Pepe7 / November 16, 2012 12:01 AM PST
In reply to: thanks!

...an old dog new tricks Wink

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


CNET bought a house!

Take a look inside the house where we will be testing connected locks, thermostats and other smart home products so we can tell a complete story.