iPhones, iPods, & iPads forum

Question

iphone

by ragster05 / November 15, 2012 4:48 AM PST

I have an iphone 3. No problem til husband got a 4 two months ago. Since day one, we were no longer able to recieve a call at home. Can txt, email, make call. All incoming calls go to VM. Outside home, all calls are received. We have an airwave. Apple did set up check and said all is well. Sprint store and phone techs have not been able to diagnose after multiple visits/calls. Any ideas?

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Clarification Request
What is this "airwave"?
by R. Proffitt Forum moderator / November 15, 2012 4:53 AM PST
In reply to: iphone

Once in a while you find folk with cell phone booster systems but indoors the signal is indeed less and may not trip your iphone's trigger. My home suffers from similar Sprint issues so I have to consider other carriers.
Bob

All Answers

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Answer
I've seen reports of this problem @ Sprint user forums
by Pepe7 / November 15, 2012 6:15 AM PST
In reply to: iphone

It's an Airave, btw, not airWave ;).

Some have suggested that's a phone setting which has to be changed, such as the one which tells your iPhone to allow the phone to take a call while on a data connection instead of it going to voice mail. Definitely spend some time searching through the following threads, and post your own questions there. I don't have enough personal experience dealing with Sprint issued equipment vs ATT & Verizon, unfortunately.

Start here:
http://www.sprintusers.com/forum/showthread.php?t=225278

http://community.sprint.com/baw/message/389039

http://community.sprint.com/baw/message/483964

http://www.howardforums.com/showthread.php/1762906-New-Samsung-Airave

Definitely push them to issue you a credit for their (poor, lack of) service(!) [One reason why I will never bother with low priced carriers that don't support their users well.]

Personally, I would dump the airave and find something that works more reliably with more carriers/frequencies, such as some of the Wilson Electronics repeaters/amplifiers. You can get on board for $300-400, and they use external antennas to bring in the signal outside where it can be used everywhere in your home by your cellular phones. Much better long run product if you live slightly out of areas with good cellular reception of any kind. It uses radio waves and does not rely on a weird proprietary product requiring a broadband connection. Think, cabin on the lake, mind you.

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thanks!
by ragster05 / November 15, 2012 9:54 PM PST

Thanks for the info. Sounds like good ideas. We're the "typical" old folks with tech tools that are above our level.

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You can always teach...
by Pepe7 / November 16, 2012 12:01 AM PST
In reply to: thanks!

...an old dog new tricks Wink

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