iPhones, iPods, & iPads forum

General discussion

Iphone 4 weak wifi range

by leejul07 / July 30, 2010 2:13 AM PDT

I just got my iphone 4 a few days ago and I can connect to wifi with a good strong signal if I am near the wireless router but the range is very limited. Other friends who got their iphone 4 several weeks ago have had no problem at work or at home. In the areas that I have NO wifi signal, theirs is still getting 2 or 3 bars!

Is there something I'm missing? Or is this a problem with my phone specifically. My wife's iphone 4 also has the same problem as mine and we got ours at the same time.

Any help would be appreciated.
Thanks

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Back to the store
by mrmacfixit Forum moderator / July 30, 2010 3:18 AM PDT

and tell them of the problem.

Get them to show you it working correctly

P

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follow up
by leejul07 / August 1, 2010 11:07 PM PDT
In reply to: Back to the store

I took it to the ATT store that I bought it from and the rep said I needed to take it to the Apple store. After talking to 3 guys there and waiting in the iphone 4 line for 40 minutes, they set me up at the Genius Bar which I had gone to the first time. I showed them my phone and placed a good phone iphone 4 next to it and mine did not detect any wifi while the good phone picked up 4 wifi networks! Afterwards the apple guy took a look inside the iphone's holes with a miniature otoscope and said that he will exchange my iphone with a new one! It was one from a black box but new and he opened the box in front of me.
Well, everythings okay so far.

Hope this helps others.

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(NT) good deal
by mrmacfixit Forum moderator / August 2, 2010 1:32 AM PDT
In reply to: follow up
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Same Issue!
by BreakingMe10 / May 17, 2011 12:02 AM PDT
In reply to: follow up

I was told that I should mail mine back to apple and therefore have no phone for weeks til they figure out the problem. Any advice?

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Same advice,
by mrmacfixit Forum moderator / May 17, 2011 8:15 AM PDT
In reply to: Same Issue!

go to the Apple Store, if you have one near you

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iphone customer care
by Leane-Smith / May 18, 2011 5:55 PM PDT

It is very simple, go to the near iPhone store or if there is not then go online apple store

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