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Resolved Question

iPad says no sim card

by vohnhenk24 / July 31, 2011 12:15 PM PDT

I have an iPad with 3G and wireless. Recently it began saying it has no SIM card installed. Any tips to correct this?

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All Answers

Best Answer chosen by vohnhenk24

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Is there a Sim card installed?
by mrmacfixit Forum moderator / July 31, 2011 11:23 PM PDT
In reply to: iPad says no sim card

Have you tried removing it and putting it back in?

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yes
by vohnhenk24 / August 1, 2011 12:16 AM PDT

Yes, there is a sim card installed. I have not attempted to remove it...not sure where it is. I looked at it last night and didn't notice a spot for it, but I'm not the brightest bulb in the bunch. It is a version 1 iPad and I have wireless and ATT for road trips. It has always worked well. I have not attempted a restore...how would I do that? Thank you very much for replying...I really appreciate it.

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Connect it to iTunes,
by mrmacfixit Forum moderator / August 1, 2011 5:55 AM PDT
In reply to: yes

select it and choose Restore.

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tried both...
by vohnhenk24 / August 1, 2011 9:17 AM PDT
In reply to: Connect it to iTunes,

I removed the SIM and replaced the SIM and that did not work.

I restored thru iTunes and that did not work.

I have an Apple Repair shop across the street from my office. I'll stop by there and see what they say.

Thank you again for your help...it is appreciated.

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(NT) let us know how you get on
by mrmacfixit Forum moderator / August 1, 2011 10:02 PM PDT
In reply to: tried both...
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Bad SIM card
by vohnhenk24 / August 16, 2011 10:50 AM PDT

I took my iPad to an Apple Servicer and they suggested I try to install a new SIM card from an AT&T store and it worked. The guy at AT&T replaced the card and it began to work again. It was a slightly different card than what is used for phones. Thank you all again for your suggestions.

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