Networking & Wireless forum

Question

IP cam not visible

by tomb987 / January 14, 2013 3:30 AM PST

Equipment:
Netgear 2200 modem / router
Vivotek SD8311E camera
Windows XP pro


IP Camera is wired to router. IP cam has static local IP.

I can see the IP cam on my *wired* laptop and wired PCs. I am unable to connect to IP cam when I use my laptop *wirelessly*. As soon as I plug in the CAT5 cable between the laptop and router, IP cam connects again (I connect by typing the local IP cam address into a browser window).

I am able to see the wireless HP printer.
I am also able to connect to the IP cam from outside the LAN since I have forwarded the appropriate ports - just fyi.
What do I need to do to connect to the local IP cam from my local wireless laptop? Thanks!

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All Answers

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Answer
Usually true.
by R. Proffitt Forum moderator / January 14, 2013 9:00 AM PST
In reply to: IP cam not visible

Many routers have firewalls today so you have to know your router.
Bob

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any details?
by tomb987 / January 15, 2013 4:11 AM PST
In reply to: Usually true.

Bob,

I went through all the menus in the router multiple times and couldn't find anything that could be related to the issue. Do you have any suggestions under which menu item to look?

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I read all through your post
by R. Proffitt Forum moderator / January 15, 2013 9:12 AM PST
In reply to: any details?

And could not find the make/model of the router so could you put that in your post?

If you disliked my answer, I can remove it for you too.
Bob

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Netgear DGN 2200 modem / router
by tomb987 / January 15, 2013 11:06 AM PST

First four lines in the post :-))

Equipment:
Netgear 2200 modem / router - updated to latest firmware
Vivotek SD8311E camera
Windows XP pro

Thanks!

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How about the full model number?
by R. Proffitt Forum moderator / January 16, 2013 3:08 AM PST

Sometimes I wonder how I miss such things. But the 2200 might be the DGN2200 which is why I asked.
http://www.netgear.com/home/products/wirelessrouters/work-and-play/dgn2200.aspx

Keep in mind that Netgear's latest may not be their best version (research their iPad connect issues.)

As Netgear does not publish an user manual I won't be able to provide an exact answer. Again, I see you may dislike this but in the future be sure to select routers that have a manual.
Bob

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full model number and manual
by tomb987 / January 16, 2013 7:44 AM PST
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See page 43.
by R. Proffitt Forum moderator / January 16, 2013 8:12 AM PST

"Your modem router has a firewall that blocks unauthorized access to your wireless network and permits authorized inbound and outbound communications. Authorized communications are established according to inbound and outbound rules. The firewall has the following two default rules. You can create custom rules to further restrict the outbound communications or more widely open the inbound communications:
• Inbound. Block all access from outside except responses to requests from the LAN side.
• Outbound. Allow all access from the LAN side to the outside"

Notice how an inbound access from WiFi is blocked? You'll want to change that.
Page 44 (using the page counter in the PDF viewer) shows the default is BLOCK ALWAYS.

Again, firewalls like this are a cause for many of these issues. Your choice to allow communication.

Sorry it took this many tries but the thumbs down on my first reply looks uncalled for.
Bob

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