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IOBIT Complaint

by Chigal48 / January 11, 2010 4:00 PM PST

I was sent the Cnet tracker email for Smart Defrag. When I downloaded Smart Defrag for some unknown reason Iobit toolbar installed with it. I didn't install it from the blue.

When I realized the toolbar was there, I went to Control Panel and uninstalled Smart defrag, but the Iobit was still there. I went to their utility button and clicked uninstall, but it was still there. I went to Firefox (which is the browser it attached to) > tools> add-ons and tried to uninstall.

The IOBIT toolbar is still there; not the whole toolbar, but "some of the toolbar".

This is a dangerous download and I will never again update my software from the CNET site again. I will go direct to the software site.

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Collapse -
Solved: I used Revo
by Chigal48 / January 11, 2010 9:28 PM PST
In reply to: IOBIT Complaint

Uninstaller to uninstall Firefox & the toolbar from hell...it wouldn't go away.

Does Cnet know this is happening to their downloads?

Collapse -
Cnet does not bundle software within its downloads....
by John.Wilkinson / January 12, 2010 8:03 AM PST
In reply to: IOBIT Complaint

Any toolbars, third-party software, et cetera that is included in the download is added by the publisher/developer, not Cnet. The publisher/developer may offer alternative versions that exclude such packaged software on other sites, including their own, but Cnet has no control over such actions except to de-list any software that fails to conform with Cnet's TOS. Thus, boycotting Cnet TechTracker and other services will not help resolve the problem or deter the future bundling of software by those third-party companies.

Regards,
John

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