Browsers, E-mail, & Web Apps forum

General discussion

Invalid security certificate with Mozilla

by Bill Osler / March 5, 2004 12:10 PM PST

I'm using Mozilla 1.4 on WinXP Pro. I know I should probably update to 1.6 but that is a separate question.
My bank re-tooled their Internet site a month ago, and they accidentally created a problem with the security certificate. The certificate was originally issued to mybank.com but the current site has URL www.mybank.com
After the site was retooled there was a problem with both IE and Mozilla rejecting the security certificate as invalid due to the URL mis-match. The certificate has since been corrected so that it matches the URL.
The problem is that I keep getting error messages about an invalid certificate. I was able to get rid of the errors from IE 6 by clearing the cache, the cookies and the history but I have not found a way to get rid of the message with Mozilla.
I have deleted the password, cleared the cache, cleared the cookies, set Mozilla to check for a new page each time I visit, cleared the browser history, deleted the bookmarks I used. No joy.
Each time I browse to the bank site I get a message that the URL of the site does not match the URL of the security certificate. More precisely, I get the message the first time I browse to the web site after starting Mozilla. I do not get the message again unless I close Mozilla down and go back to the site. As best I can tell the 'tech support' folks for the bank are nearly clueless about Mozilla. They do claim that the web site does currently work with Mozilla and they cannot account for the continued problem with the invalid certificate message.
Any suggestions for trying to completely clear all data about the old security certificate from Mozilla?

Post a reply
Discussion is locked
You are posting a reply to: Invalid security certificate with Mozilla
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Invalid security certificate with Mozilla
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech explained

Do you know what an OLED TV is?

CNET explains how OLED technology differs from regular TVs, and what you need to know to make the right shopping decision.