Internet Service Providers forum

Resolved Question

Internet interruptions caused by Hotspot usage

by paddlingfool / May 31, 2013 2:54 AM PDT

I work in a facility where we offer Internet service which is provided with T1+(I think) . individuals that come into a demo area where there are multiple users are loosing signal because other individuals have their Hot Spots on which is causing interference or too many signals in one area and our system not recognizing the IPs (something to the effect)

Does this make sense to anyone? I'm trying to understand so that I can help with coming up with options for a client and help my client understand the situation.

My client is telling me we need Time Warner that cable lines and that it offers more megs but from what I read on line it's really not comparable and businesses don't use cable because it doesn't work well for large networks.

paddlingfool has chosen the best answer to their question. View answer
Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Internet interruptions caused by Hotspot usage
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Internet interruptions caused by Hotspot usage
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer chosen by paddlingfool

Collapse -
by R. Proffitt Forum moderator / May 31, 2013 3:13 AM PDT

Since there are only 11 or so channels and many of them overlap, it can get congested very quickly. Here's an article about overlap.

Notice there are only 3 non-overlapping channels in NA. So with just 3 or 4 hotspots, one more is too many.

Collapse -
Doesn't make sense
by paddlingfool / May 31, 2013 5:35 AM PDT
In reply to: Yes.

How many users can be on a channel.. I'm meeting with the internet provide next week hopefully I can understand this better.
thank you

Collapse -
The number of users on a WiFi WAP
by R. Proffitt Forum moderator / May 31, 2013 6:37 AM PDT
In reply to: Doesn't make sense

Is up to the WAP in question. Was that your thumbs down? I didn't design WiFi but as an electronics designer I can try to convey what's going on. For me to answer your new question, I have to know the make/model of the WAP. The limit is in that or the WiFi router.

Collapse -
Have you tried setting your router to a different channel?
by wpgwpg / May 31, 2013 3:12 AM PDT

Usually setting the router to use a different WiFi channel will resolve this conflict. Have you tried that?

Collapse -
Not sure

I'm not sure, I think it's more complicated from what I understand. the space is over 100,000 sg ft. and actually the wireless system covers other areas in the building as well so closer to 200,000. I've never heard ref. to channels?

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


$16,000 used SUVs

Whether you like your SUVs cute or capable, or some blend of the two, we've got a wide variety of choices in Roadshow's first collection of Editors' Used Picks.