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Browsers, E-mail, & Web Apps

General discussion

Internet explorer stops working pop up in a loop.

by jason1214 / March 18, 2011 6:34 AM PDT

Win 7 pro/ IE 8
I keep getting this pop up about win explorer has stopped working and [it has not stopped working,] but the pop up takes control of the window and you have to close to try and restore the home page and when you do here comes the same pop up again followed by another one that says it is going to return you to your home page. I did the lava soft scan as well as SFC scan along with the Avast scan which all 3 found nothing as well as the MS site and instructions were of no help to correct the problem.

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Re: IE stopped working
by Kees_B Forum moderator / March 18, 2011 6:40 AM PDT

1. Run Internet Explorer without add-ons (it's a choice if you type internet in the search window on the desktop). Does that work correctly.
2. If it does, in IE go to Tools>Manage add-ons to discover which of your add-ons is causing the issue.
3. Please tell the results here.


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by jason1214 / March 18, 2011 4:10 PM PDT
In reply to: Re: IE stopped working

Have disabled all add ons. and prob still exists.

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Next step.
by Kees_B Forum moderator / March 19, 2011 12:23 AM PDT
In reply to: reply

Try it in a new Windows account. First without add-ons. Then with. What happens?


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(NT) prob still exists
by jason1214 / March 19, 2011 2:09 AM PDT
In reply to: Next step.
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Re: IE stopped working
by Evilgloom / March 19, 2011 2:23 AM PDT
In reply to: reply

Suggested APPs: AdAware, SpyBot, Spyware Blaster, MalwareBytes, and AVG coupled with Threatfire

Try Firefox as well for testing to see if you get the same problem. If not, then its just with IE. If yes, then its nested in the OS.

To break the looped onslaught of ads:

Honest honest most honest course of action to take would be to restore your OS *IF* you have a
prebuilt desktop or laptop with simple factory image restore. Everytime I've thought something of that nature is gone, something wacky reappears or random functionality is impacted. Move your data somewhere safe such as a flashdrive using a Linux liveCD (older Ubuntu 9.10 is what I use - taking care to only move essential files such as docs, pics, music, and videos since the deliverer of your irritation might be amongst them. *IF* you installed the OS manually, this is my no means easier with loading drivers and such, but I still would suggest going that route with the voracity of the affliction you have described. The time you spend treating the disease can span days with no success; I've learned to just move on once AdAware, SpyBot, Spyware Blaster, MalwareBytes, AVG, and Threatfire have failed.

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final comment
by jason1214 / March 19, 2011 4:01 PM PDT
In reply to: Re: IE stopped working

After running.SFC, Lavasoft,Avast,Win Defender, as well as all the above prev. suggestions. I went and spent 61.68 w/ NAV and found out I had these 3 problems:
Trojan Maljave, Trojan Farfli, and w 32 Oakbot!conf2 that were causing
all the trouble as NAV found these and deleted. Everything is back to normal ...but now I can't figure why w/ Avast and doing all the updates how did I end up with these problems as well as scanning w/ Lavasoft how come they werent detected ? Oh well 61.68 was less expensive than hauling this pc someplace and 2 weeks later having it repaired for about $ 100.00.

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