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Internet Explorer 8 keeps crashing

by HAMILTDOMGEN / June 21, 2012 3:05 AM PDT

I have a dell machine with XP and running internet explorer 8 which has been causing me problems for a while because it will only launch from control panel > system > Automatic updates > without crashing. Recently however on accessing certain websites like hotmail after trying to load, IE8 crashes with a message "internet explorer has encountered a problem and needs to close. We are sorry for the inconvenience" and crashes. I have reset my IE setting, reinstalled it and tried various anti virus and clean up tools but nothing has picked up why IE keeps crashing. The only other alternative browser I have is AOL 9 but that won't launch. It starts up and then disappears. When my IE8 browser does work on most websites everything is very slow in loading the page. Last night I got a prompt to update my Adobe but it would not update. Perhaps Adobe is causing these problems. I cannot figure out how to fix this. Any suggestions? thanks

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Most common? Add ins.
by R. Proffitt Forum moderator / June 21, 2012 3:07 AM PDT

Did you try it with no add ins?

Did you turn off Flash Hardware Acceleration?

And why use this? Try Firefox and Chrome.
Bob

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Hi HAMILTDOMGEN
by kishan_kumar1 / June 22, 2012 7:08 AM PDT

Hi,
My name is Kishan and I work for the Social Media and Community Team at Dell.
Did you try running IE without add-ons .?
Follow the steps :-
Click on Start, All Programs, Accessories, System Tools, and click Internet Explorer no Add-ons.

Try using the IE now if the problem is still there
Follow
* Restart IE normally, then click "Tools" on the Menu Bar and select Manage Add-ons. Disable all of your add-ons and then re-enable them 1 at a time until you locate the add-on causing your problem

If the issue is the same
Try to uninstall and reinstall the IE
* 1. Uninstall IE8.
See and follow:
http://support.microsoft.com/kb/957700/en-us
"How do I uninstall or remove Internet Explorer 8?"

2. Reinstall IE8: please read and follow carefully:
"HOW TO solve IE8 installation problems"


Hope this will help

Thanks,
Dell-Kishan Kumar

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