Laptops forum


intermittent online problems

by murfal / September 4, 2013 3:41 AM PDT

Using my Acer 5610 laptop and a wireless-g linksys broadband router, my online access goes off intermittently causing me to have to disconnect, the reconnect again.

When I see the connection it shows only one or two bars, then when I re-connect all the bars are OK. And I run for another little while (sometimes as little as 15 minutes, and sometimes well over an hour or more).

Now the weird thing is I also run 2 other computers on the same router (but not at the same time), and I never have a problem with the other computers, even though I run the 2 other laptops at the same time, so I don't see how the problem can be traced back to the router or the internet access.

For further information, on the laptop I'm having a problem with, I run almost exclusively videos - mainly Netflix.

Thanks of any help.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: intermittent online problems
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: intermittent online problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Not weird at all.
by R. Proffitt Forum moderator / September 4, 2013 3:51 AM PDT

Given how WiFi is subject to interference and locations can fail and other machine continue on you find folk beating the bushes for answers.

Tell more about your monthly or bi-monthly maintenance such as the canned air on the vents.

Collapse -
I have cleaned up my files recently
by murfal / September 4, 2013 8:49 AM PDT
In reply to: Not weird at all.

I'm not sure what you mean by the canned air on the vents, but I have recently cleaned up the fan area as well as cleaned up all my files and even defragged the drive. Does this help?

Collapse -
How did you clean up the fan area?
by R. Proffitt Forum moderator / September 4, 2013 9:12 AM PDT

Canned air is the usual item used on vents (short blasts) but as it stands I don't have much to work with.

Odd you write about defragmenting. Such a task should never fix an issue like this. And if a machine is having hang ups or more, a defrag can be dangerous.

Try setting the router to 802.11g mode with WPA2 AES security for a test run.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Free trip to the Grand Prix

Don't miss your chance to win a trip to the Formula 1 Grand Prix in Monaco for you and a plus-one.