Laptops forum

Question

intermittent online problems

by murfal / September 4, 2013 3:41 AM PDT

Using my Acer 5610 laptop and a wireless-g linksys broadband router, my online access goes off intermittently causing me to have to disconnect, the reconnect again.

When I see the connection it shows only one or two bars, then when I re-connect all the bars are OK. And I run for another little while (sometimes as little as 15 minutes, and sometimes well over an hour or more).

Now the weird thing is I also run 2 other computers on the same router (but not at the same time), and I never have a problem with the other computers, even though I run the 2 other laptops at the same time, so I don't see how the problem can be traced back to the router or the internet access.

For further information, on the laptop I'm having a problem with, I run almost exclusively videos - mainly Netflix.

Thanks of any help.

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All Answers

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Answer
Not weird at all.
by R. Proffitt Forum moderator / September 4, 2013 3:51 AM PDT

Given how WiFi is subject to interference and locations can fail and other machine continue on you find folk beating the bushes for answers.

Tell more about your monthly or bi-monthly maintenance such as the canned air on the vents.
Bob

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I have cleaned up my files recently
by murfal / September 4, 2013 8:49 AM PDT
In reply to: Not weird at all.

I'm not sure what you mean by the canned air on the vents, but I have recently cleaned up the fan area as well as cleaned up all my files and even defragged the drive. Does this help?

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How did you clean up the fan area?
by R. Proffitt Forum moderator / September 4, 2013 9:12 AM PDT

Canned air is the usual item used on vents (short blasts) but as it stands I don't have much to work with.

Odd you write about defragmenting. Such a task should never fix an issue like this. And if a machine is having hang ups or more, a defrag can be dangerous.

Try setting the router to 802.11g mode with WPA2 AES security for a test run.
Bob

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