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Question

Installing HP psc 2210 all-in-one printer

by dlw3555 / September 1, 2012 4:55 AM PDT

Had to get a new hard drive for my Dell computer, so I basically just have Windows XP Professional on the hard drive. I am trying to connect my HP psc 2210 printer .. but I can't get it to work. I do not have a disc or anything that came with the printer when I bought it years ago.

I found sites that have a driver .. but when I download it .. I still can not get it to work. I'm guessing it is the driver for the printer, or is this model just a plug and play. Either way .. I can not get it to install the device. What am I doing wrong?

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All Answers

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Answer
Hp psc2210
by pgc3 / September 1, 2012 5:17 AM PDT

So you went to HP support and drivers? I checked their site and there is shown a full driver package(downloadable) from that site for the psc2210 series.

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Answer
Not plug and play and XP Pro is not compatible.
by R. Proffitt Forum moderator / September 1, 2012 5:17 AM PDT

I had to get my XP up to SP2 at the very least along with all the drivers from Dell for my machine before I could use the driver from HP.com.

Otherwise I found it never to work.
Bob

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So XP Pro not compatable?
by dlw3555 / September 1, 2012 8:28 AM PDT

So are you saying there is no way to use this printer with XP Pro? Or is there a way to work around this?

Also .. I have another old Dell that had XP Home .. and it has the key number on the tag on it for XP that was loaded on that drive. Can I download the Home version of XP on my new drive .. and will the printer then work with that OS?

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XP is at SP3
by dlw3555 / September 1, 2012 10:55 AM PDT

XP is at SP3 .. kind of stumped on drivers from Dell though.

As a side note .. I didn't install the new hard drive, or the OS. A guy in IT where I work did it for me.

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There's a good clue.
by R. Proffitt Forum moderator / September 2, 2012 12:07 AM PDT
In reply to: XP is at SP3

Now that we know the OS is at SP3, that's not the issue.

The next common issue I run into is the person who installed XP didn't go get all the drivers and utilities for the PC. It's not automatic and can be a pain. Example? Read
http://forums.cnet.com/7726-7587_102-2699006.html

Installing XP is pretty treacherous. Be sure to check their work.
Bob

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What would you ...
by dlw3555 / September 2, 2012 2:25 AM PDT
In reply to: There's a good clue.

So .. what would you suggest me to do at this point? I just need to get my printer working. Am I going to have more troubles down the road?

This guy works in IT for a pretty good sized school corporation .. 12 schools plus 3 other buildings in the corporation. I know this doesn't make him automatically good .. but a school system of this size has a lot, lot of computers.

Help!! (lol)

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I suggest you check the work.
by R. Proffitt Forum moderator / September 2, 2012 2:34 AM PDT
In reply to: What would you ...

I offered a link showing how involved XP is today. It's not a friendly OS to install or fix.

If you don't feel up to checking the work, have your friend fix your printer issue.
Bob

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