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Installed XNOBI and outlook died, installed CNET TECHTRACKER

by stuartbell / March 5, 2010 3:32 AM PST

Installed XNOBI and outlook died, installed CNET TECHTRACKER and Flash + Chrome died.

2 questions:

1. Do you test this or just depend on us to test it for you?
2. How do I unstall the stuff with XP's remove programs dead also.

This is kind of scary to me, I generally count on CNET and don't expect these kind of problems. /Stu

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We sure do!

Hello Stu,

Sorry to hear about the trouble you are having! We absolutely test TechTracker, cross-platform and cross-browser. Chrome is included in the browsers we test.

That said, we have not heard nor seen a situation where CNET TechTracker made any changes to a browser. As a non-invasive application, the worst case with CNET TechTracker is that it would simply not "work." We'd appreciate hearing more about this, we have someone from Technical Support putting a support ticket together to get more information from you.

If you installed Xobni, it was most likely as part of an offer made to you when installing TechTracker. Xobni is not "our" software, but has a wide user base and is a pretty reputable program. You can get support for Xobni here: http://www.xobni.com/support/

If you are also having problems with Add/Remove Programs in your Control Panel, there's a well-recommended program called Revo Uninstaller that many of us love. You can find it here:

http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html?tag=mncol

(Note that Revo Uninstaller is also not our software, so you should address any questions directly to them.)

We'll be in touch shortly, through our ticketing system. You are welcome to reply directly to the e-mail you receive from our system (please keep the subject line intact).

Regards,
CNET TechTracker Support

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FYI moving this thread to the TechTracker forum...
by Lee Koo (ADMIN) CNET staff/forum admin / March 10, 2010 1:01 AM PST

It would feel more at home there Happy

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