Since you are still under warranty, contact Dell Support. You could have a failing hard drive. If that's the case, Dell will send another. Ask them to install the operating system and all factory installed programs for you or they will send a blank drive. PS You should post your operating system when asking a question on the forum.
I don't even know where to begin...
A few days ago I booted up my laptop and it would not boot up to the desktop. I was able to run diagnostic tests and repair programs and suddenly.... viola! I got to the desktop.
Now, it's like I only have 1 chance to select something and that's it! I can select "start", for instance, and then select "control panel" and it appears to be accessing it but it never goes to the control panel. Then I attempt to select a different program and again, it appears to be accessing it but it never goes there. Then it won't even pretend anymore. I can select internet explorer immediately after I boot up and it will pull up the internet and go to my homepage and won't let me choose anything after that or, it will allow me to go to one more page and then it will display "not responding" in the upper window border.
At various times I have tried to pull up the task manager to end the application but it won't work. All I can do at that point is hard boot and I know that's not especially good on the computer. I have tried to boot up with the last known good configuration and the same thing happens. I attempted to restore but it tells me restore is not available??? I have pictures that I don't want to lose or I would have already reinstalled windows.
I have run diagnostic tests from the "drivers and utilities" disk and prior to being able to boot to the desktop, I received an error message 2000-0142. Now, when I run that diagnostic test I receive the error message 2000-0146.
I just bought the laptop a couple of months ago. Any ideas would be appreciated.
Inspiron 1545, Model #PP41L