Windows Legacy OS forum


Incorrect Printing issue

by shusta1 / March 14, 2013 12:53 AM PDT


I have a networked PC that had a batch files that ran when a user logged in. It deleted LPT ports and redirected them with names to meet our needs. This worked fine for years. Now we no longer need to use these files and they have been removed from all user and system Startup Folders.

From my trouble shooting it seems that this batch file is still being loaded when a user logs in. Now visual a document will look correct but when it prints; it prints as if Word Wrap was turned off. The same file from another PC (XP) to the same printer prints fine. Would there be any place in the registry that may still be holding on to the older printer settings? Could this be a print spooler error/issue?

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Clarification Request
(NT) Sounds like you didn't install the printer driver.
by R. Proffitt Forum moderator / March 14, 2013 3:42 AM PDT
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Printer Driver
by shusta1 / March 14, 2013 6:27 AM PDT

Driver is installed and available to all users of this PC. Printer Name, settings, Share, IP, Port, ETC... are all the same as on a PC without this issue.

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Then it's not the same is it?
by R. Proffitt Forum moderator / March 14, 2013 6:54 AM PDT
In reply to: Printer Driver

Keep digging because you are there and there's not enough for me to give you a solid answer. I've seen such before and fixed it by removing the printer drivers and doing it again. One time we had our IT staff telling us that's not it. Go figure why it worked. They wanted to investigate it but we sent them away.

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by shusta1 / March 15, 2013 12:20 AM PDT

Thanks... I'll have one of our guys remove all printers like I was thinking and reinstall them. I'll let you know the outcome.

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