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IAntiVirus - Cant turn on protect my mac

by tmackkk / January 1, 2012 9:31 PM PST

Hi there,
I've just got a new MacBook Pro (Jan 2012) and downloaded iAntiVirus. However it won't allow me to turn the protection on and remains off.
I did do a search and saw some reference to snow leopord changing to 32 bit from 64 bit but to be honest this makes no sense to me. Anyone able to elaborate how I can turn it on?
Thanks in advance

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Re: iAntivirus
by Kees_B Forum moderator / January 1, 2012 9:48 PM PST

I see PC Tools has a FAQ, a support forum and a contact link for this program at
If no good help comes here, you can try there.


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Could be that this useless app needs
by mrmacfixit Forum moderator / January 1, 2012 10:37 PM PST

to be run in 32bit mode.

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IAntiVirus - Not turning on to protect - Get Info - 32bit
by tmackkk / January 2, 2012 6:46 PM PST

Hi there, thanks for that. If I go to the get info part I don't have the option of a checkbox. I've unlocked it to see if that would make any difference (bottom right padlock) but it doesn't.

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If the option is not there,
by mrmacfixit Forum moderator / January 2, 2012 9:04 PM PST

then it's not there.

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Lion operating system does not allow changes to 32 bit
by tmackkk / January 3, 2012 12:40 AM PST

I've called tech support and now ascertained that with Snow Leopard operating system you could change the bit from 64 to 32 for individual applications. However as I'm now using the newer software, namely Lion, this only operates in 64 bit and the option to change an app to run in 32 bit is now no longer available. Hopefully IAntiVirus may come up with a fix to this...

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So much for Tech Support,
by mrmacfixit Forum moderator / January 3, 2012 8:11 AM PST

do a Get Info on the Address Book App, iTunes 10.5.2 or Launch Pad (only available in Lion)

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No Get Info in menu bar
by drjpayne / July 28, 2012 2:05 AM PDT

I got into this dialogue late, but I, too, am trying to turn on Protect My Mac.

On my iMac running Lion, there is no Get Info on my menu bar for Address Book, iTunes (10.6.3), and in Launch Pad, there is no menu bar! Am I missing something here?

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Yes you are,
by mrmacfixit Forum moderator / July 28, 2012 11:22 PM PDT

you will not find the Get Info choice in the menubar when you are running any of those apps.
You have to go to the Applications folder, select the app by Single Clicking it, and then go to the menubar and choose Get Info.


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