what Brand & Model & OS/ Serv.Pack you have!! Often, these back-ups are stored on a separate partition on the HD (often labeled as Drive D:).
Often this is accessed ONLY via the makers onboard recovery software which is what you accessed to reset back to factory settings (as at that time, that was the only back up existing there now there should be a choice of that or last entry). Good luck!
My computer showed it had a virus and I hit F-11 at startup to put the computer into Safe Mode, but during the process I ended up resetting my computer to the factory settings. The reset said that it would save all my current files into My Backup but I can not find them. I need to reverse the reset and bring my computer hard drive back to the current settings. How can I do this? I heard that the information is still on the hard drive, but I don't know how to retrieve it. Please help me!!!!