Windows 7 forum

Question

I need help with random noises when nothing is open

by ema609 / April 24, 2013 9:10 AM PDT

I have a dell vista that updated to windows 7 ie8 and I recently updated real player because I like Indian movies and they have them in there but I am getting music and talking randomely and would like to stop it. I checked for virus etc everything is good. I would love to have baby baby steps to fix it. thank you
Ema

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Answer
I need help with random noises when nothing is open
by DELL-Appu_S Dell staff / April 24, 2013 5:10 PM PDT

Hi Ema,

It looks like advertising clips are being played at the background. Try the following steps and see if it helps.

-Launch the RealPlayer application by finding it in your Applications under the Start Button.
-In the RealPlayer application, choose Tools and then Preferences.
-In the Category pane on the left, find General.
-On the right side, find On startup display. Change the setting to Player only (no Media Browser).
-Click OK to exit the Preferences window.
-The RealPlayer application should no longer show advertisements.

Please refer to the link here for more information.

Thanks and Regards,
Appu S

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I need help with random noises when nothing is open and
by ema609 / April 25, 2013 7:02 AM PDT

Hiiiiiiiiiii Appu and Bob
Thanks for trying to help me. I am on a diff pc now and have been trying to write back for hours.
ehas gone wacky I tried to fix the real player but
I tried to end a process that I dont know what it is i in task manager and it wont do it

I couldnt sign in and my password was correct to cnet and I had to change it
I dont know if I can get back to you.
Maybe if you can email me direct ema 609@aol.com or I have skype or if you cant maybe somebody in management can heop
I ran superanti spywre but it only found tracking cookies.
I am having a panic attack
looooool
Helpppppp please
I have gotten great help before so thanks again
Ema

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Answer
A close friend finally had it with Real.
by R. Proffitt Forum moderator / April 25, 2013 12:26 AM PDT

It took a little time but they spent a few weeks to uninstall Real and recover from the damage. I have yet to find any baby step tutorial on this but my lesson was (again) to forget about Real.
Bob

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Here's what my buddy did.
by R. Proffitt Forum moderator / April 25, 2013 7:36 AM PDT

First they used Grif's advice which I see has been shared before to scan for the malware. They uninstalled all REAL things then had to look up Doug Knox's HTM/HTML Association fixes and used those on Windows 7.

After all that he's sworn to never go near Real player again.
Bob

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