Mac Applications

Question

I need help to manually install Apple drivers

by waring25 / April 6, 2012 11:22 PM PDT

I have an iPod (refurb, OS4). My computer will only recognize it as a camera (I followed the steps recommended in Apple support when your computer won't recognize your iPod and I was able to get far enough with the steps to make a screenshot and thus get that minimal recognition, before that my computer wouldn't recognize it at all). I have discovered that when I install iTunes, the drivers usbaapl.inf and usbaapl.cat aren't being installed (and yes, I have uninstalled and re-installed iTunes repeatedly). I have read that using a program called WinRAR you can extract those files from iTunes.exe and install them manually. Can anyone tell me how to do that?

Thanks,

Kevin

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: I need help to manually install Apple drivers
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: I need help to manually install Apple drivers
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Just checking.
by R. Proffitt Forum moderator / April 7, 2012 1:25 AM PDT
Collapse -
I need help to manually install apple drivers
by waring25 / April 7, 2012 2:30 AM PDT
In reply to: Just checking.

I've been through all those links. I have an HP laptop, Vista OS.

Collapse -
Sadly
by R. Proffitt Forum moderator / April 9, 2012 4:26 AM PDT

The OS would be too dinged up or there is some antivirus preventing the installation.

I do not have a manual install procedure as I've always been able to correct what stopped the install.

HOWEVER you did provide a clue. HP made internet history over the dv6000/9000 series with many recalls and failures. If you have one of those, you have my sympathy.
Bob

Collapse -
I need help to manually install Apple drivers
by waring25 / April 9, 2012 6:14 AM PDT
In reply to: Sadly

Thanks. Not what I wanted to hear but useful to know.

Kevin

Collapse -
Some skip over the answers.
by R. Proffitt Forum moderator / April 9, 2012 6:50 AM PDT
Collapse -
some skip over the answers
by waring25 / April 9, 2012 9:19 AM PDT

Thanks. I followed the steps recommended to update drivers and I get the message that I have all the drivers I need to run a digital still camera.

I may have to take this to my computer guy and have him reformat the hard drive and reinstall everything (I'm not confident I could reinstall an OS correctly).

Collapse -
There were other posts but this does
by R. Proffitt Forum moderator / April 9, 2012 9:24 AM PDT

This does install the drivers MANUALLY. Well as manual as it gets unless we are to copy files, edit the registry, etc which is not possible today since no one has those steps.

It's a shame there is no story here. Such as virus, malware, registry cleaners and more.

Just last week a friend wanted to steal my iPod cable because "it was the only one that worked right." Sure it is. It's mine, find your own or fix your PC is what I told them.

It had blown USB ports so I have no idea why my cable helps.
Bob

Collapse -
some skip over the answers
by waring25 / April 9, 2012 9:21 AM PDT

I have seen a number of links where you can supposedly download the missing drivers I need. I assume those all trojans.

Collapse -
Checking prior discussions
by R. Proffitt Forum moderator / April 9, 2012 1:24 PM PDT

Not one involved downloading a driver, manual installs (beside the method I linked about.)

There are no missing drivers. Unless you are talking about YOUR PC'S drivers. This discussion is about the Apple drivers.

If you know your PC was not setup proper, then we can tackle that.
Bob

Collapse -
problem solved
by waring25 / May 5, 2012 12:52 AM PDT

Bob:

In one of your previous messages to me, you suggested the problem might be my OS. Acting on that thought I upgraded to Windows 7 and everything is working beautifully.

Thank you for your help!

Kevin

Collapse -
While I wish we could avoid that method.
by R. Proffitt Forum moderator / May 5, 2012 3:12 AM PDT
In reply to: problem solved

At times it's the best solution. Thanks for the report.
Bob

All Answers

Collapse -
Answer
Let's go after usbappl.inf.
by R. Proffitt Forum moderator / April 9, 2012 1:26 PM PDT
http://support.apple.com/kb/TS1538 documents how to use the usbappl.inf file.

Did you complete that work and were you able to dismiss the other concerns in this article?
bob
Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech Tip

Tired of your tricky Wi-Fi password?

Stop trying to memorize a complicated sequence of numbers and letters. Learn how to change the default password.