Windows 7 forum


I have windows 7 64 bit hp 2511 monitor

by jelnpa / May 23, 2013 12:29 AM PDT

My resolution before an update was 1944x1444...after the update I can't get more than 1920x1080 does anybody know where the drivers are to put it back where it was..HP is real crappy on their tech support

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All Answers

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Resolution is controlled
by Jimmy Greystone / May 23, 2013 1:22 AM PDT

Resolution is controlled by the video driver. So figure out what video card/IGP you have (Intel, AMD, or nVidia), go to their website, download the latest video drivers, install them, reboot, and you should be able to put your resolution back.

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1920x1080 Is The Native Resolution For That Monitor
by Grif Thomas Forum moderator / May 23, 2013 9:28 AM PDT

I'm not sure why you'd want to make it something different but it's possible the update has hidden the other resolutions available for your machine... Unfortunately, you haven't old us what type of update caused the issue and you haven't told us the video card driver provider you're using..

In the meantime, try opening the Control Panel, then the video card icon and exploring such to see if it's possible to display additional resolutions.. For exampled: Checking the nVidia control panel on my machine here allows me to select "Screen Resolution", then "Customize" button to show resolutions which aren't supported by this monitor.

Hope this helps.


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