In case you hadn't seen my response to your post at the SV&S forum, it was necessary to lock the thread.
As noted, duplicate posts creates a duplication of work, along with confusion. It really is in your best interest, to only submit ONE post .. in ONE forum.
Also note in the reply, where it's indicated to include which versions of Avast and MBAM you have installed.
Thanks for your understanding and future co-operation.
I downloaded Avast yesterday, turned my computer firewall on (WIndows firwall with advanced security) and downloaded malwarebytes-Anti malware, all of which are running. I uninstalled all norton symantic programs I had on here as well. I had about a month were norton had expired and I wasn't running anything.
I have a hp paviolion dm4 and am runiing windows 7.
My computer will not allow me to download anything. Not even critical window updates, which is rendering my usb port inoperable for some things i regularly use bc I can not download the device drivers. Also, for some reason, videos I played last night aren't playing bc I no longer have flash player, and I need to download it, which of course I can not. HELP please. I have finals in4 days and need to watch some educational (lecture) videos. I don't want to have to go to an overpriced shop down the road to fix this.
Also, I have already tried all the windows reccommneded trouble shooting steps including turning off avast and turning off windows firewalls. I ran the microsoft MR fix it from their website and it wouldn't run once it got past a certain point.