Read this link:
On Compaq and HP you should, since it came with Vista, be able to access the recovery partition and recovery application by turning the computer off then re-starting it and pressing the F11 key repeatedly
I have a Compaq Laptop On Vista OS its a few years old, 2009 maybe.
I use Mozilla Firefox browser, however, it force closes frequently and i am not able to update the software. My laptop wont let me open any software that i download... I have tried multiple times. The only other browser i have on the laptop is Internet Explorer, which is continuously non responsive.
I think i may have a lot of viruses on the laptop and since i dont have the installation CD that came with the laptop im not sure if wiping the hard drive will work. I did see "Windows Installer XP/2003" software and "Active@Kill disc - Hard Drive Eraser". on cnet - would that work??
I do have another laptop - Mac and was wondering if i download the software onto it then save onto a USB if i would be able to reinstall windows, that way, onto my Compaq?
If you could please explain to me how to go about wiping the hard drive and then reinstalling windows i would really appreciate it. or if you know of other ways to fix this problem without doing a wipe; please let me know and explain it to me!
Thanks in advance,