Do you mean this one? http://download.cnet.com/Mipony/3000-2071_4-10972661.html
You say you have been using it for months and never had a problem with it, so what has changed? Any viruses or other malware on your computer? Any other failures, software or hardware?
What is the error you are getting? Exact wording please.
It seems from that Download.com page that the software developers are http://www.movier.tv/index_eng.php
What happened when you contacted them about this problem?
Sorry, but we do not email members because these are public forums and any help or solutions offered here may be useful to others.
I would recommend you do not post email addresses in public forums like these as they can be trawled by Forum Bots for spamming.
i have uninstalled it. reinstalled it. i have installed on a separate external drive. nothing i am doing will work. i keep getting the same error all day and nite long. it will not run. i have been using it for a number of months now and never had a problem with it. please write to me directly and privately if possible with a solution-- thank u so much.
Note: This post was edited by a forum moderator to remove exposed email address - use the CNET private message system for your own privacy on 06/19/2011 at 3:22 PM PT