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I can't uninstall my printer driver.

by msnim / August 2, 2006 1:16 PM PDT

Hello,

Today I started to have a problem out of my printer. I have a Canon s300. I am using XP. I cannot contact tech support because it will cost me. I cannot uninstall the print driver. I have tried to uninstall this threw safe mode as well. I need to uninstall it and reinstall it to get my printer working. Everytime I uninstall it and reboot it is still there. Any suggestions?

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Disconect printer
by islandporgy / August 2, 2006 7:23 PM PDT

Try disconeting the printer from your PC, Then uninstall the drivers from your PC.
Also if did not alread try this, Unistall all the software for your printer from you PC.

Good Luck
Wendell H

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I tried that but it still didn't work.
by msnim / August 3, 2006 6:11 AM PDT
In reply to: Disconect printer

I tried that but it still didn't work. I don't understand why it will not delete. I will keep trying other methods and hopefully I can get it to work.

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I'm going to guess....
by pcguru4u / August 4, 2006 2:56 AM PDT

that you have probably looked in Windows Add/Remove programs to try and uninstall your printer. If you have done that, let me suggest these solutions.

First, disconnect the printer from the PC

1. Go back to the control panel, and under printers, delete your printer from there.
2. Use Windows Explorer and find any references or folders that contain Canon. Delete these folders. (hold down the 'shift' key while deleting to bypass the recycle bin.
3. Defrag the Hard drive.
4. Shut down the PC and re-boot.

Follow the instructions on the Canon printer disc. Sometimes you need to start the disc prior to actually hooking up the printer. Win XP has a habit of trying to install drivers for you if it "finds" a new device upon start-up. While they may work and be adequate, bypass the Hardware Wizard and use the Canon install program instead.

Post back and let us know if it worked.

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Right on the Money
by msnim / August 4, 2006 10:17 AM PDT
In reply to: I'm going to guess....

This was right on the money. Windows had install its own drivers. I was able to install my printer. Unfortunately I now need either a new printhead or a new printer.

Thanks.

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cancel all documents
by linkit / August 4, 2006 3:17 AM PDT

Happened to me a couple of times. Windows wouldn't delete the printer until I opened the window for that printer and clicked FILE > CANCEL ALL DOCUMENTS.

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Thank You
by msnim / August 4, 2006 10:18 AM PDT
In reply to: cancel all documents

Thanks but it wasn't this. I am glad you shared your tip because now I have learned something new.

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(NT) (NT) glad your problem is fixed!
by linkit / August 4, 2006 10:24 AM PDT
In reply to: Thank You
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