Computer Help forum

Question

I can't scroll down on laptop, pops back to top

by BluBalz / December 14, 2012 12:19 AM PST

I have a Panasonic toughbook cf-51 running widows xp home. It's strange I can't scroll down on anything it just jumps back to the top. Even when I press F2 during boot and go into set-up I can't choose anything but the top item. I reformatted the drive and re-installed windows and during the windows setup I can't scroll down to even set the clock to the right timezone. When I typed in the computer name it typed backwards. Has anyone experienced this or know what could cause it?

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All Answers

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Answer
Seen such a thing.
by R. Proffitt Forum moderator / December 14, 2012 12:37 AM PST

It was a stuck key. The troubleshooting was to unplug the keyboard (it's a flat ribbon cable) and try some USB keyboard. If that doesn't cure it, then it's a motherboard fault and we change that.
Bob

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problem solved
by BluBalz / December 14, 2012 4:43 AM PST
In reply to: Seen such a thing.

Thanks, I pulled the keyboard out and no more scrolling problem. Now I'm gonna try cleaning it or find a replacement.

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Good to read it was the usual.
by R. Proffitt Forum moderator / December 14, 2012 5:03 AM PST
In reply to: problem solved

Keyboards here run from 25 ish to a backlight unit at 80 bucks. YMMV.
Bob

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