Phones forum


HTC One X screen replacement

by MeanDonnaJean / December 11, 2012 2:49 AM PST

Can anyone recommend a good, trustworthy website where I can send my son's HTC One X for a full screen replacement? (the phone still works properly but the screen is completely cracked). I have already contacted both HTC and our carrier (AT&T) regarding this matter but HTC's quote was astronomical ($220) and AT&T could not assist us. This is a brand new phone which we just received as an upgrade so the phone itself only cost $49 (and sadly, yes, I failed to get insurance on the phone prior to purchasing it). I don't mind paying a reasonable price to replace the screen but I certainly don't want to get ripped off or, worse yet, pay for some unscrupulous website to either not fix it properly and/or never get the phone back. Prior to coming here (which I really should have done in the first place) I did some online research and found two websites so far: and The BBB rated the first website better than the second one but neither is affiliated with them....and searching for some type of customer reviews about both sites came up short as well, so I am desperate for any advice/assistance anyone can give me. Thanks so much.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: HTC One X screen replacement
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: HTC One X screen replacement
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Also look around locally (yelp, etc.)
by Pepe7 / December 11, 2012 3:13 AM PST

There are often some local outfits where you can actually see the work being done and get a discount over the web prices. At least I saw a couple in Chicago that were rated halfway decent for less than the quotes I got from ATT. It depends on where you live though. Cities are generally better since there's often more phones/competition. Since the One X is new, it will likely cost you a little more unfortunately.

Don't forget to factor in the total cost of the phone to the carrier, not what you paid, e.g. the subsidized price. That's why the screens/digitizers are going to cost so much vs your out the door price for the phone with a contract.

Also check for recommendations on where you might send it for a better price.

Collapse -
I'd try yelp too. But consider this is one very expensive
by R. Proffitt Forum moderator / December 11, 2012 3:25 AM PST shows it at over 500 bucks. The price you got it for is irrelevant because it's been subsidized by your contract. This can upset folk that don't know how the many hundred buck phone can be had for so cheap.

My advice is to avoid expensive phones unless you opt for the drop and spill coverage. But then the monthly rate may be onerous.
Popular Forums
Computer Help 51,224 discussions
Computer Newbies 10,453 discussions
Laptops 20,090 discussions
Security 30,722 discussions
TVs & Home Theaters 20,937 discussions
Windows 10 1,295 discussions
Phones 16,252 discussions
Windows 7 7,684 discussions
Networking & Wireless 15,215 discussions

Finding the best 360 camera

GoPro, Pixpro, or Ricoh?

You can spend hundreds or even thousands of dollars on a 360-degree camera. We tested three of them to find out what kind of quality and ease of use you can expect at each price point.