Samsung forum

Question

HT-E5400 cannot show a Korean captions in Allshare feat.

by NJ_Patrick / December 29, 2012 8:29 AM PST

There's an laguage option for subtitle. But this Blu Ray show only broken characters. Is there any way to fix it.
FYI, that caption works OK on the computer.

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Answer
Re: HT-E5400 cannot show a Korean captions in Allshare feat.
by Samsung_HD_Tech Samsung staff / January 2, 2013 3:37 AM PST

Hi NJ_Patrick,

So I'm guessing that this may not be supported by the Allshare software, but I'd like to look into the cause. Could you please E-Mail, using the community email feature here on my profile: http://www.cnet.com/profile/Samsung_HD_Tech/

Include the summary you gave here. Mention what model of TV you're using and what brand of laptop and even what wireless router you're using. Also, definitely include what the videos you're attempting to watch were and where you obtain them along with their format information.

HD Tech

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Answer
Solved problem
by NJ_Patrick / January 16, 2013 7:15 AM PST

The SMI file that contains Korean Captions was coded with other than the UNICODE, which
Samsung's BD (HT-E5400) is not supporting. Solution? Open the smi file with notepad then save it as UNICODE.
That's it.

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