Audio & Video Software forum

Question

hptsmsmvp.jpg why cant i save jpeg instead ?

by LarryStem / July 20, 2011 11:05 PM PDT

I get many photos in my mail and when i thy to save them they defaut to <span id="INSERTION_MARKER"> hptsmsmvp.jpeg. What is this and how do i get around it ? File name invalid error.
<span id="INSERTION_MARKER"> <span id="INSERTION_MARKER">

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Clarification Request
where is it from ?
by LarryStem / July 23, 2011 11:40 PM PDT

what program is associated with <span style="color: rgb(66, 66, 68); font-size: 12px; font-weight: bold; font-family: Helvetica, Arial, sans-serif; ">hptsmsmvp.jpg? That's the type of file it wants to save as, no matter what you name the file it says invalid file name.

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hptsmsmvp.jpeg
by LarryStem / July 31, 2011 2:19 PM PDT
In reply to: where is it from ?

<span id="INSERTION_MARKER"> <span id="INSERTION_MARKER"> <span id="INSERTION_MARKER"> <span id="INSERTION_MARKER"> I haven't found the program that uses it. Im still searching for more info . when i right click on a photo i want to save, it tells me the file name is invalid. No mater what i name the file as it will only save as <span> hptsmsmvp.Jpeg file type. NOT JPEG.

All Answers

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Answer
I don't know the answer
by Sovereign Forum moderator / July 22, 2011 4:52 AM PDT

but here's how I'd troubleshoot it:

- Try a different browser
- Try a different email account
- Try a different computer

If any of the above yields a different result, then you've successfully narrowed down the problem. Let us know what you find out and we can continue troubleshooting this.

~Sovereign

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