20 total posts
The HP software does not work under 10.6
Check the HP website for further details of their work around
Check under Drivers and Downloads
You can scan through Preview or Image Capture
Thank you very much for your help.
HP PSC 1210 no longer works with Snow Leopard
This described problem is exactly the same as my all in one printer, HP PSC 1210. I will check out the Apple thread/link and report back if I can find a solution.
Tried Apple thread/ link - still no good
I tried the steps in the Apple thread, doesn't work for my hp psc 1210 with my iMac 24 on snow lep. I unistalled all hp drivers, rebooted. I can't get the scanner to work with hp drivers, only printing.
Apple has another article stating to use the built in scanner app in snow lep. However I don't have any scanner tabs/buttons in system pref printers or image capture apps as it states I should.
I may try a clean install or consider a new scanner printer
If all else fails,
take a look at a piece of software called VueScan.
There is a free trial period so if it does not work with your scanner, you are not out any money.
I use it on my Epson scanner but it supports hundreds of different brands and models
That site is for Windows computers.
This is a Mac forum
You post was deleted
I've got exactly the same problem!!
Then check out the link
and read through the whole thread
HP Scanners and Snow Leopard - Solution
I had exactly the same problem so emailed HP. They replied with instructions which I could post here, if you like, but in a nutshell you need to go to applications and HP and click on Uninstaller and do it. Then go to HP support site and you will find a place to enter your all in one product number, and then you can download the updated software. You will need to reinstall your printer once you have installed the software and you will find that it all works again, brilliantly.
Still not working
I have had this problem on and off since purchasing a mac with Snow Leopard. Sometimes the scanner works; other times, the mac can't even recognize the scanner. I can always print and fax. I tried the suggestion to uninstall then download the drivers, etc. from HP Support. It has not solved the problem.
Any other suggestions?
Correction - works with a different utility
Please disregard my previous post - I see now that I must use a different app to scan - "HP Scan" - which came with the new download.
You must update your Mac Software first
Hi there - I just installed Snow Leopard and Scan Pro ceased working for me too. I read that the workaround is using Preview (which I like much better anyway). I tried that, though, and it didn't work at first.
I found that what I had to do was go to the Apple menu and then click software update. If there were any software updates available, I updated everything. I restarted the computer and then Preview was able to see the scanner and it worked.
So basically, your Mac software must all be up to the minute through Software Update. Like right up to the second. Then Preview will work with your scanner. Worked for me anyhow. Take care.
Uninstalling and reinstalling worked for me!
Just wanted to post here that I tried the updates in Mac and that did not fix the problem, so I did the whole uninstall/reinstall thing. It worked!!! Yay!!!! I'm a novice at the inner workings of computers so if I could do it, then it must not be too difficult. At the end of the reinstall, a prompt came up automatically to reinstall my printer/fax/scanner. I have a Photosmart c309a. They did it for me essentially, so I'm a very happy camper now. Thanks for this thread - my husband and I have been baffled by this problem for months now!
This comment was very useful!
I just stumbled across this exact problem today and thanks to this message and finding it quickly - (for once!) - I was able to sort the problem out straight away. Thanks sheilanawaz
HP Scanner No Longer Works with Snow Leopard
Effortless Scanning with Snow Leopard
Go to your Preview app on your Mac.
Click "Import from Scanner"
a window will open...
Sounds suspiciously like the solution offered
in the 3rd post of this thread