HP

Resolved Question

Hp Recovery won't work

by OSmitty01 / December 30, 2012 2:59 AM PST

For some reason my Hp Touchsmart All In One recovery system won't recognize the disks or internal recovery file. I have purchased new disk for I thought there my be a problem with the disk I made from the computer when I purchased it. I have followed the directions for both ways to use the recovery setup and neither work.
Do you have any possible solutions?

OSmitty01 has chosen the best answer to their question. View answer »
Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Hp Recovery won't work
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Hp Recovery won't work
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer as chosen by OSmitty01

Collapse -
Most common?
by R. Proffitt Forum moderator / December 30, 2012 3:04 AM PST
In reply to: Hp Recovery won't work

The CD/DVD drive is 2 or more years old. Since this one is a Toushsmart I would try one of those USB DVDRW drives since they cheap compared to a shop fee.
Bob

PS. You don't have to answer but why not put the model number and age in your posts?

Collapse -
Thank You.
by OSmitty01 / December 30, 2012 12:06 PM PST
In reply to: Most common?

I just happen to have a external DVD/CD drive and it worked. Thank you.
Smitty

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the holiday

Find recipes for July 4 with these foodie apps

The Fourth of July means fireworks, fun and food. If you're planning on a barbecue this weekend, we've got the apps to help you find holiday-inspired recipes.