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Resolved Question

Hp Recovery won't work

by OSmitty01 / December 30, 2012 2:59 AM PST

For some reason my Hp Touchsmart All In One recovery system won't recognize the disks or internal recovery file. I have purchased new disk for I thought there my be a problem with the disk I made from the computer when I purchased it. I have followed the directions for both ways to use the recovery setup and neither work.
Do you have any possible solutions?

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All Answers

Best Answer chosen by OSmitty01

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Most common?
by R. Proffitt Forum moderator / December 30, 2012 3:04 AM PST
In reply to: Hp Recovery won't work

The CD/DVD drive is 2 or more years old. Since this one is a Toushsmart I would try one of those USB DVDRW drives since they cheap compared to a shop fee.

PS. You don't have to answer but why not put the model number and age in your posts?

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Thank You.
by OSmitty01 / December 30, 2012 12:06 PM PST
In reply to: Most common?

I just happen to have a external DVD/CD drive and it worked. Thank you.

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