Windows Vista forum

General discussion

HP Recovery Manager issues

by Tankhammers / April 30, 2008 1:54 AM PDT

I know this thread is better suited in another forum but I've always had a lot of good luck dealing with OS guru's. I've started one in the laptop thread as well.

For the past 48 hours, I have been trying to restore the media files I have backed up using HP's back up software. I run a HP Pavilion dv6409us with Vista Home Basic. I have two files, an (exe) file and a (fbw) file. I can get the (exe) file to start but when the program gets to the (fbw) file, I get a Visual Basic C++ Runtime error.

I have tried everything that I have read online. I've tried changing the file numbers from (backup.1.exe, backup.2.fbw) to (backup.001.exe, backup.002.fbw). By doing that, I recieved a message saying that the (exe) file has stopped working. I've kept the files on an external hard drive, put each file on it's own DVD, and both on one DVD. I've tried those combinations in both safe mode and normal. I've tried deleting my Visual Basic, installing a newer Visual Basic, I've tried changing the file compatibility to XP. I've even tried three other XP machines and changing thheir compatibility to 95 and 2000. I think I've tried every one of those combinations.

All the problems that I've read about have been from last year (2007), so I'm hoping that there has been another newer fix that I am not aware of. If anybody has another fix, idea, or know of another program that will open those files, please let me know. I'm open to just about anything. I have some fairly important business files that I'd like to get to. Thanks.

Post a reply
Discussion is locked
You are posting a reply to: HP Recovery Manager issues
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: HP Recovery Manager issues
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
by Bloodgood777 / August 20, 2009 11:02 AM PDT

I just ran in to this same exact problem and have tried everything I've read online thus far with no success.

I REALLY appreciate your response.

Collapse -
done that-been there
by Crissie818 / August 23, 2009 5:59 PM PDT

shut it down---check ur settings---start over.

Popular Forums
Computer Help 51,224 discussions
Computer Newbies 10,453 discussions
Laptops 20,090 discussions
Security 30,722 discussions
TVs & Home Theaters 20,937 discussions
Windows 10 1,295 discussions
Phones 16,252 discussions
Windows 7 7,684 discussions
Networking & Wireless 15,215 discussions


Enter for your chance to win* a game hardware bundle

One lucky winner will walk away with a gaming monitor, keyboard and mouse. Two lucky runners-up will score a gaming headset.