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HP Photosmart C6180 all-in-one-get paper jams every print

by headagain / November 18, 2010 7:11 AM PST

My HP Photosmart C6180 All-In-One purchased 10-2007 is connected to my Vista Home Premium 32 bit via USB cable. I use IE8 and DSL from ATT with a Motorola DSL modem Printer has given me minor issues before but on 11-17-10 every print request came out as a blank sheet of paper. Then the jam errors started. The paper has to be removed from the back door. There are some plastic clips spaced acros the back and the far left, from behind, was broken. I removed it. Did a printhead cleanup, alignment, checked my printer preferences, even reloaded the disc and went thru the set up wizzard. Fax test printed out ok, so did alignment & 1 copy of my ATT home page. Thought was OK. Today, a print request it took all 15 sheets of paper in the tray and then said "out of paper". Is this an internal problem that needs me to take it in or anything else I can check on?

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I would not take it in.
by R. Proffitt Forum moderator / November 20, 2010 1:49 AM PST

(Consumer) Printers are 2 year affairs that repair out of warranty always costing more than a new printer.

Go shopping.
Bob

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Bob, about my HP issue
by headagain / November 20, 2010 5:11 AM PST

I'm pretty sure it;s internal. It make the most awful noise. Do you have any recommendations on a printer/fax that has a good track record?

Thanks

headagain

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HP does fine.
by R. Proffitt Forum moderator / November 20, 2010 3:49 PM PST
In reply to: Bob, about my HP issue

If you get the consumer models you don't pay much and the units on average last a few years. You could look at the Office models but you might double the bucks!
Bob

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My HP problems
by headagain / November 21, 2010 5:23 AM PST
In reply to: HP does fine.

Thanks Bob. I guess as usual, the more features it has the better the odds it will go sooner. I will just keep on thec lookout for sales. Definatly a consumer model. If the odds are 2-3 years I'll be doing some research. I had bought an extended 2 year warranty, which expired 10-2010. Figures.

Thanks

headagain

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