HP forum

General discussion

HP phone number to tech support here in the USA?

by Big Steve / December 17, 2009 4:27 AM PST

Does anyone know of a phone number to HP tech support that's here in the USA and not India? I have an HP Photosmart C5280 inkjet printer that I'm having some printing issues with and would love to speak to someone at HP in tech support who doesn't sound like they're in India or somewhere else.

I am fully aware that a lot of tech support jobs are getting "outsourced" to India and the Philippines(sp?), I can understand the techs who are based in the Philippines (sp?) but gawd those techs from India I just can't deal with. I was on the phone with one today for about 30 minutes and the guy just talked in circles and when he sensed I was getting aggravated my call suddenly got disconnected. So if anyone on this board knows of an HP tech support phone number based here in the USA where I can talk to someone who can speak "good" english let me know.

Discussion is locked
You are posting a reply to: HP phone number to tech support here in the USA?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: HP phone number to tech support here in the USA?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
no support unless your corp
by davidwusa / November 8, 2010 3:37 AM PST

I too am tired of this calling India or Phill. I have been yelled at, I have and feel degrated and they keep you on line forever chatting about the same thing ...over, and over, and over, and over.

I live in the USA, I WANT USA SUPPORT!

Collapse -
if the tech were in a US phone room they'd be fired
by Corneliaamiri / March 13, 2013 8:58 PM PDT

I called HP tech support and I read to them the exact error message I was getting on my PC and the support person then said so you are saying and he said something that was the total opposite of what I said and the total opposite of the error message. I called back and got another person who either could not comprehend a word I was saying - they can say English words but apparently don't understand the meaning of any thing said to them - or they are pretending not to understand so they can get paid for work but not do any work - either way it seems illegal on the part of HP as they say they give a year warranty support but there is no support as the reps they hire will not help - possibly don't understand English and yet HP supports their behavior in full. If an American customer service rep acted like that they'd be fired.

Collapse -
HP tech support
by abi_22 / August 13, 2014 3:45 AM PDT

Recently I had the same problem. I ordered recovery DVDs as they suggested me to do so. After using these DVDs, my laptop stopped working. Before using recovery DVDs, my laptop was working. I called them many time. I had spend hours talking to different tech supporters(?). I called them hoping to get someone based here in the USA, but every time I called my calls went to India even supervisors as well. All the time they repeat the same thing again and again.

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the school year

Smart tech for smart students

Forget the pencils and notebooks. Gear up your students with these portable and powerful note-taking machines.