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HP Pavillion Laptop Display Problem

by soumyar27 / April 19, 2010 5:40 AM PDT


I am having a HP Pavillion dv5z laptop and it is having a display problem for quite some time now. OS for this laptop is Windows Vista. The laptop screen is going black intermittently and sometimes it is flickering. When the display is black the windows could be seen faintly in the background and the display is coming OK in an external monitor. The laptop is not in warranty any more. I gave it to a local computer shop for repair. First they replaced both the inverter and the screen. It was fine for around 4 hours. But then again the problem came back. The screen started going black again and after some time it stayed black most of the time. Though I could see the display faintly in the background. I went back to the shop and they did some work on the cables. But again the same issue. It started going black and after some time it stayed black most of the time. But it is not going black while in Safe Mode. I used Recovery Manager and reset the computer to the factory settings, but getting the same issue. Last night I repartitioned the hard drive and installed Linux. But after sometime got the same problem in Linux as well. It leaves me clueless. Since the problem is not coming in Safe Mode, so I am guessing this is not related to hardware. Can anyone please help?

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This one is well known.
by R. Proffitt Forum moderator / April 19, 2010 6:28 AM PDT

The tough part are owners that want it not to be the usual Nvidia chip problems we all know it is.

Write back when you are ready.

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Re: This one is well known
by soumyar27 / April 19, 2010 6:37 AM PDT

Hi Bob,

Thanks for responding to my post. So what could be the solution to this problem?

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The solution
by R. Proffitt Forum moderator / April 19, 2010 7:21 AM PDT

Is widely discussed. Google up HP NVIDIA FAILURES and you find two usual solutions. This doesn't soften the blow and if you find an owner that doesn't want it to be the usual then you have to give them time. My best advice is to research it so you are ready to talk them down and if it's your machine, get your files out before it fails in total.

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by soumyar27 / April 19, 2010 10:52 AM PDT
In reply to: The solution

Hi Bob,

I would like to mention that the graphics card for this computer is not NVIDIA but ATI Radeon HD 3200 Graphics. Also, I am the owner of this computer. Any help would be greatly appreciated. Thanks.

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This failure looks to be
by R. Proffitt Forum moderator / April 19, 2010 10:16 PM PDT
In reply to: Not NVIDIA

The dv6000, dv9000 and other lines with the AMD CPU. The usual cure is to replace the motherboard.

You can find discussions about these lines and the troubles folks are having. As there are so many failing I only hope you call HP and get them to offer you a reduced repair bill.

But for those that think it's software. Why doesn't a reload of the OS fix this?

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