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HP Officejet 8500(Wireless Printer)

by oregoncountry / January 19, 2012 3:25 AM PST

I just hooked up to a wireless printer with my laptop in my new home. I added the printer with no trouble and then it said to run a testpage. When I did that, the printer started shooting out many pages of gobbeldy ****. Sorry, don't know the technical term or why it would do that?

Can someone help me with this?

I have a Dell Studio Laptop running VISTA SP2.

The printer is new and it's exact name is:

HP OfficeJet Pro 8500A

oregoncountry has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by oregoncountry

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It's new and appears to have failed.
by R. Proffitt Forum moderator / January 19, 2012 3:28 AM PST

Why keep this? Pack it up, return it for another.

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I am going to school and it is in a house
by oregoncountry / January 19, 2012 5:40 AM PST

that rents rooms out to students. I can't take it back, it's not mine. Plus, the other folks are using it and not troubles.

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Then that's hp,.com
by R. Proffitt Forum moderator / January 19, 2012 5:56 AM PST

Over at hp.com is a chat link to get nearly instant replies.

The only guess I have is that you added the printer but didn't install HP's drivers for that printer.
Bob

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That answers it Bob
by oregoncountry / January 19, 2012 6:02 AM PST
In reply to: Then that's hp,.com

I am sure of it because I didn't use the CD. I thought since it hooked to the printer without me using the CD I didn't have to. Probably can go up in the CNET "hall of shame" on that one:(

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No shame.
by R. Proffitt Forum moderator / January 19, 2012 6:06 AM PST
In reply to: That answers it Bob

My moment of shame was when my beeper stopped working. I went to the counter and the nice man took my beeper, opened the battery compartment, flipped the battery over, closed it up and shouted "Next!"
Bob

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LOL, oh thanks Bob
by oregoncountry / January 19, 2012 7:34 AM PST
In reply to: No shame.

now I don't feel so bad;) By the way, the printer is working great now that I found the drivers and downloaded them, thanks again for sharing your smarts:) I am working on a 2 year degree in Health informatics which includes several(many)CIS classes. I'm in 120 now, Intro to:) So hopefully, I'll be getting a bit more edgee'cated;)

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