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HP Game Console & My HP Games

by Shirley R / May 29, 2006 10:28 AM PDT

HP Model a1253w Desktop PC
Windows XP, Media Center 2005 with Update Rollup 2
Microsoft Service Pack 2

I wanted to remove HP Game Console and Games from Add/Remove programs and when I clicked on the "Remove" button, This message popped up:

UNINSTALLER ERROR:
An error occurred while trying to remove HP Game Console and games. It may have already been uninstalled. Would you like to remove HP Game Console and games from the Add or Remove programs list? I clicked "No", thinking I should keep it there until I get the problem resolved.

This "pop up" also appeared when I tried to uninstall about 30 other games that are in Add/Remove programs.

Also, when I click on one of these games in Start/All Programs/My HP Games, a Window appears stating that: Windows is searching for onplay.exe. To locate the file yourself click browse.

I have searched my PC for the onplay.exe file and it isn't anywhere.

These games are from Wild Tangent, and I assume that I can't play them because I declined their EULA. I don't want these games or any part of Wild Tangent.

I have run AdAware & Spybot S&D and there is not trace of Wild Tangent, and that is why I think I have to accept their EULA for the games to work. Just a guess.

Can anyone tell me how to remove these items?

Please see the following link for more info, if needed.


http://reviews.cnet.com/5208-6132-0.html?forumID=32&threadID=11598&messageID=1964801


Shirley,

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Sounds like they're already gone...
by John.Wilkinson / May 29, 2006 11:23 AM PDT

Based on the error messages when attempting to launch, find, or uninstall the software, I'd say that the games/files were manually deleted previously. You can give a quick look through C:\Program Files for Wild Tangent or any of the games listed, but I wouldn't expect you to find anything. To finish it up,

1.) Act like you're going to uninstall each one in Add/Remove Programs, and click "Yes" when prompted to remove the entries.
2.) Right-click each entry in the Start menu and select Delete.
3.) Run CCleaner to clean out any remnants.

Hope this helps,
John


P.S. Not agreeing to the EULA wouldn't completely remove the programs/files, though it would prevent you from playing the games until you agreed.

Collapse -
Yep, Sounds Like Everything's Fine. Next Time....
by Grif Thomas Forum moderator / May 30, 2006 1:01 AM PDT

..when it asks: "Would you like to remove HP Game Console and games from the Add or Remove programs list? ", simply choose "Yes".

Hope this helps.

Grif

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So far, No problems!
by Shirley R / May 30, 2006 12:31 PM PDT

Hi John & Grif

I've only had this PC for about 2 weeks and I haven't uninstalled anything as yet. Thought I would start with the games. I was shocked to see so many. LOL Also, these 30 games in Add/Remove each show a size from 6 to 129 MB's. That is what made me believe they were installed on the PC somewhere.

I did as you suggested and removed them today from Add/Remove Programs and the Start/Program menu. I would just like to understand why they appeared in Add/Remove with a size, if they're not installed.

Also, I ran CCleaner and it found 99 issues. I deleted all of them, but two that I wasn't sure about.

So far, so good.

Thanks to both of you.

Shirley,

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