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HP compaq NX9420 boot problems

by batsdude-2259657602581342 / November 10, 2011 1:48 AM PST

The laptop system seems to fire up alright, but nothing appears on the screen, there is no sound (IE: audio) other than the HD and fan kicking in. The last two times it actually did come up it asked for my password, which has not been changed, but no longer works, and then asked me for a fingerprint read ID, but there is NO fingerprint reader! I am baffled completely.

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All Answers

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Sounds familiar.
by R. Proffitt Forum moderator / November 11, 2011 8:59 AM PST

Another laptop (not this model) did odd things like that. The machine was years old and they had never put in a new CMOS/BIOS battery. The good and bad news was it was the battery.

The bad news was all content on the machine was lost since they had enabled protection features in the BIOS and all had to be reset!

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boot probs reply
by batsdude-2259657602581342 / November 11, 2011 11:28 PM PST
In reply to: Sounds familiar.

Thanks for the time too reply. That was my first thought (batteries- plural, as know one realizes there're 2- clock and op) but they're both very good. I've only two options. Hack the boot pass which can be a serious *****, or do a full restore, and hopefully NOT an fdisk, as the wifi, etc, software will get plowed under! It will be worse than talking to my ex-wife! Thanks again. Mike O'D (batsdude2yahoo.c)

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