That's news to me. Yes you have to pay for it but from what I see, it works fine and no need to call support.
With that out of the way, and no make/model/settings of the wifi router I'm guessing this PC was setup for a work DOMAIN. To fix that you install the OS again but when asked, answer it's a workgroup or home use.
I recently got a PC for free from work because they upgraded since Microsoft no longer supports WIndows XP, which this one has. I have a PC with wireless internet now and I want to set this 2nd PC up to the internet and I tried U-Tube and Google and so far I've struck out on a successful hook-up. I have all the necessary IP address info etc and no luck. The PC I received has not been set up to wireless internet before. Does this mean I have to connect an ethernet cord from my router to the 2nd PC so I can get internet access?
Any help would be appreciated, Thanks