Spyware, Viruses, & Security forum

Resolved Question

How to remove a virus that keeps coming back?

by rozermartin / October 6, 2013 7:58 PM PDT

I have installed malware software, even there is a QUICK HEAL ANTI SOFTWARE installed in my computer. System got stuck and applications are running slowly due to virus problem, I want to remove virus and wants to improve system performance. I want to know how to fragment(don't know) the system or reboot.

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All Answers

Best Answer chosen by rozermartin

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Try their removal tool
by Blue_Zee / October 6, 2013 8:20 PM PDT
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by rozermartin / October 20, 2013 10:09 PM PDT
In reply to: Try their removal tool

Thanks Blue_Zee.... I appreciate your response. It worked. Though I had resolved mine earlier.
And Carol, I am extremely sorry for the inconvenience over here.

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In your best interest..
by Carol~ Forum moderator / October 7, 2013 12:26 AM PDT

Hi Rozemartin..

I noticed you posted at 2 malware removal forums (that I'm aware of), in addition to posting here. I understand your frustration and why you would, but it's in your best interest to only post at one.

At one of the forums where you asked for help (under posting instructions) they note:

NOTE: We are aware that users sometimes seek help from several Forums at the same time. Unfortunately, this can cause confusion and actually wastes time and resources - yours, ours and other Volunteers across the community. If you have already posted at another Forum, please advise us, or them, and choose just one

Most have the same policy. I'm in NO way trying to send you away. It truly is in your best interest to follow one set of instructions - at one forum.

Best of luck..

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Added Note..
by Carol~ Forum moderator / October 7, 2013 6:02 AM PDT

In an attempt to find if you were getting help at either of the other two forums, I came upon yet another (and more recent) post, where you also asked for help.

You will get a response. The malware removal forums are extremely busy. They're busy helping those who posted before you.

Once a "helper" does respond, they will walk you through the disinfection process until your system is completely clean. Please be patient. I can assure you, it will be worth the wait.

Furthered good luck..

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