Windows 7 forum

Question

How to reinstall Windows 7 with this particular problem?

by ivancans / March 24, 2013 1:11 AM PDT

Hi!

My friend gave me his Asus X5DC to do a complete re install of the OS. There are two problems why I can't do this. First, his laptops DVD/CD player isn't working. Second, when I'm trying to boot Windows files from USB, it doesn't recognize it. It simply loads files not from the USB but from HDD. In the BIOS there are 4 options for booting - HDD, CD/DVD, Removable device and network. Now, I would guess, that USB falls into category "removable device", but, as it seems, it doesn't. Maybe there are motherboard/usb compatibility issues, that I don't know. So, I hope you understand what the problem is and are capable of helping me.
Sorry if this is in the wrong forum section, I'm a complete newbie here. Waiting for your suggestions.

ivancans

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Clarification Request
Do you get a key to press for a boot menu?
by wpgwpg / March 24, 2013 1:31 AM PDT

Usually when you first power on you get a message saying something like "Press F__ for boot menu". This is most often the F12 key although YMMV. Try that. If nothing works still, get your friend to buy an external DVD/CD drive.

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F12 not working
by ivancans / March 24, 2013 5:30 AM PDT

I tried using F12, but it didn't work. I have another idea what might help, I just don't know if that is the case here. I didn't ask, but I'm pretty sure that this Asus hasn't been re installed previously. So, what if, updating BIOS driver could help? Could it?

All Answers

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Answer
I like the external USB DVDRW.
by R. Proffitt Forum moderator / March 24, 2013 6:19 AM PDT

I think I own 2 of them now.

Once in a while you find someone trying to avoid repairing the PC or using the right tool for the job and pleading with others to work around the missing or bad parts. A bootable USB is a great idea but the Asus laptops we have can not be restored with USB.

Why? The restore DVDs number about 3 and there is no supported method to move them to USB.
Bob

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