HDTV Picture Setting forum


How to get Seiki TV out of Retail mode

by beamhillrd / December 27, 2012 12:48 AM PST

I have a new Seiki TV LED HDTV SE322FS (Sears) and after going through the intial setup wizard, I think I may have it in the "retail" mode, i.e. very bright colors, etc. Also, some menu items are unavailable, "greyed out" ("Picture - Tint" and "Setup - Advanced" can be seen but are greyed out and can't use).

In the intital setup, there was a step to select "retail" or "home" mode and I may have not set it correctly to home mode. Now I can't find a way to get back to the intial setup to correct. Have tried the following suggested by Seiki cust service, with no success: (1) Menu - Setup - Restore Defaults - Yes - Enter; and (2) Unplug TV and antenna overnite, and see if inital setup wizard restarts. Neither worked.

I've noticed on Internet there are various special methods involving certain remote key combinations to get to the Initial setup for other TV brands, but have not found for the Seiki brand.

Does anyone know how to get to the Intial Setup Wizard so I can select the home mode, or any other way to convert to the home mode? Thanks!

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: How to get Seiki TV out of Retail mode
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: How to get Seiki TV out of Retail mode
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Have you found an answer?
by Awk34 / February 7, 2013 7:20 AM PST

I have the same problem. The Advanced options are greyed out. I have a 40in LED Seiki TV. Were you able to figure out how to get to these settings?

Collapse -
Seiki LED TV - No Tint Control on LED
by beamhillrd / February 7, 2013 10:17 PM PST

I received an answer from Seiki that for the LED models, in the TV mode the Tint and Advanced options are not available. I did notice that they are available in some of the other modes (like DVD inputs).

I now don't believe I was in retail mode - I now think retail mode just applies certain settings, which you can change, but as I said, Tint and Advanced are simply not available.

Based on looking at other brands, it seems that LED models generally do not have Tint control in TV mode. I don't know why.

I even tried exchanging for the same model I had, and still did not like the color, so I got a non-LED TV.

Collapse -
by Usernamejason / January 1, 2016 11:50 PM PST

Commenting cause I have the same problem how dose it get fixed

All Answers

Collapse -
Seiki service menu
by 5781848 / September 9, 2013 10:25 PM PDT

To get service menu mode on Seiki TV press on remote control - MENU - 0000 - Enjoy!
In this service menu you can change TV mode.
Be carefull with other settings from service menu!!! Better do not change anything what you didn't understand!

Collapse -
Seiki service mode
by Courtroom14 / September 18, 2014 2:12 AM PDT
In reply to: Seiki service menu

Appreciate your post on how to enter Seiki service mode. MENU-0000-. After entering this mode how do you get back out of it? (Turn the TV off and on?) I've serviced TV's in the past and have used service modes on different models and makes. I have a 40 inch Seiki, LED, and I want to turn down the "blue drive" a bit. Are the individual color controls available in the service mode?

Thank you very much.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Free trip to the Grand Prix

Don't miss your chance to win a trip to the Formula 1 Grand Prix in Monaco for you and a plus-one.