Spyware, Viruses, & Security

Question

How to get rid of .exe viruses?

by pd1dish / November 22, 2011 3:02 AM PST

Hi everyone, im having a lot of problems with my laptop lately and Ive searched around the web and nothing has really helped me yet so I decided to post my specific issue. It all started when I turned on my computer a couple of days ago. I have Windows Vista and after I typed in my password to access the Owner account, my laptop will stay on the welcome screen for at least 30 minutes. Then, the screen will go black. If I leave it untouched, it will eventually load my desktop (all in all it takes about an hour and a half to boot my computer). Finally, once all of my startup programs are loaded, I can use my computer, but thats not where the problems end.

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All Answers

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Answer
Issues
by pgc3 / November 22, 2011 5:03 AM PST

Who is the computer manufacturer? Have you tried to do a system repair (depending on sys mfgr and options) Have you tried running MWB from safe mode? A bit more info might help.

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dell
by pd1dish / November 22, 2011 8:11 AM PST
In reply to: Issues

I have a Dell XPS M1530. I have not done a system repair because I have been unable to find the Windows disc which is the only way i know how to do it. I also have run McAfee and MWAB in Safe mode. Another interesting point I forgot to put in my original post was that when I tried booting my computer in Safe Mode with Networking, all i would get is a black screen when i signed into Windows.

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Answer
Process Explorer
by KenHusveg / November 22, 2011 5:19 AM PST

You can have multiple instances of svhost.exe with no problem but 12 seems fishy,
"12 (yes twelve) instances of svchost.exe".

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process explorer
by pd1dish / November 22, 2011 8:23 AM PST
In reply to: Process Explorer

ill download that and let you guys know what the results are

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Answer
Re: fishy processes
by Kees_B Forum moderator / November 22, 2011 5:25 AM PST

I checked in my Windows 7 PC: 2 csrss.exe processes, 12 svchost.exe processes running. Nothing fishy, a perfectly running system. So it doesn't seem unreasonable at all that your Vista PC has the same.

And I have 58 processes in total, with only Firefox, Thunderbird and Excel running (apart from firewall and antivirus). But that's Windows 7, not Vista.

So the only interesting point might be those rundll's. Use the method outlined in http://windowsxp.mvps.org/rundll32.htm or Process Explorer (free download from Microsofts sysinternals) to find out what they run. Probably most are legitimate. But you only know until you found out. All I can tell you: I've got only one and I didn't check what it did.

Kees

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Process Explorer is running
by pd1dish / November 22, 2011 8:39 AM PST
In reply to: Re: fishy processes

ok, so I downloaded Process Explorer and I am running it now. However, i dont really know what im looking at. If someone could walk me through what im actually looking for and how its going to help, i can relay what im seeing on my screen.

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Process Explorer
by KenHusveg / November 22, 2011 9:11 AM PST

For colors info: In Process Explorer, Options --> Configure colors.
For more info: Right select a process, Properties.

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If you downloaded the Process Explorer from ...
by Edward ODaniel / November 22, 2011 9:14 AM PST

Microsoft Technet sysinternals - http://technet.microsoft.com/en-us/sysinternals/bb896653

when you run it you will notice that there is a HELP menu and the help file describes Process Explorer operation and usage. If you have problems or questions please visit the Sysinternals Process Explorer Forum. No need to duplicate it here.

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If all else fails.
by KenHusveg / November 22, 2011 9:23 AM PST
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