Samsung forum

Question

How to fix a broken HDMI port?

by aduffield / May 17, 2011 12:30 AM PDT

Dear All,
I have a Samsung television which is model: LE4OA556P1F, I have just bought a blu ray player and an HDMI lead to go with it. The problem I am having is that the HDMI leads that I have tried do not fit securely into the HDMI port, so the contacts must not be touching so that the HDMI channel does not show up on the screen unless I stand next to it pushing the lead in at a strange angle. How do I go about getting this fixed. We are no longer under warrantee and as I am "technologically challenged" I have no idea how to solve the problem. Any help would be greatly appreciated.
Thanks
Adam

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All Answers

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Answer
How to fix a broken HDMI port?
by Samsung_HD_Tech Samsung staff / May 17, 2011 7:10 AM PDT

aduffield,

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Specific HDMI lead??
by aduffield / May 22, 2011 8:50 PM PDT

I have tried several different leads. None of which fit properly. I have just rung Samsung and they told me that the t.v that I have requires a specific HDMI lead which explains why the other leads do not fit.The only problem is the guy at the end of the call did not tell me what lead I require or how to go about getting it? Could you guys shed any light on this?

Thanks for getting back to me Happy
A.D

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HDMI further
by aduffield / May 22, 2011 8:52 PM PDT
In reply to: Specific HDMI lead??

Oh and I have tried all the different HDMI outlets. You will have to excuse me as I am useless with technology (you might have to simplify things for me!)

Thanks
A.D

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HDMI further
by Samsung_HD_Tech Samsung staff / May 23, 2011 10:22 AM PDT
In reply to: HDMI further

aduffield,

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Specific HDMI?
by aduffield / May 24, 2011 10:55 PM PDT
In reply to: HDMI further

No, he did not mention why the strange angle seemed to work. Is it true that this t.v. needs a specfic HDMI lead?
Once again, thanks for getting back to me.

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Specific HDMI?
by Samsung_HD_Tech Samsung staff / May 26, 2011 6:40 AM PDT
In reply to: Specific HDMI?

aduffield,

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Thank you!
by aduffield / May 26, 2011 5:37 PM PDT
In reply to: Specific HDMI?

I thought I would try one more lead and went for quite an expensive one this time. This seems to have solved the problem. I read lots of reviews that stated that it did not matter how expensive HDMI leads are and that cheap ones work as well as expensive ones. They were wrong!

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