As noted in red when you make a post: "If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. "
IN the meantime, a common reason for such freezes/shutdowns is either malware or overheating.. If you've never performed any hardware maintenance, start by opening up the computer case and using compressed air to blow out the dust from around the processor, heatsink, power supply and all air vents and fans.. While you're inside the case, make sure all the fans are running.
As to malware, please download, install, update, then run full system scans with BOTH of the free malware scanners below...
Malwarebytes Installer Download Link (Clicking on the links below will immediately start the download dialogue window.)
Next, install and run a full system scan with the SuperAntispyware program
and the manual updater from the links below. As before, you may need to
rename the installer file to get the program to install.:
Hope this helps and let us know more.
The problem my computer has: It will shut off (more or less freezing up) at the most random and inconvenient times, but I can definitely expect it to just shut off like that every time I use it at some point or another. I'm not sure if it's the hardware, or the software, or something else. It's just started doing this in the past few months, and it is unbelievably annoying.
I have been looking edge to edge on the internet to find a way to locate the source of this problem, but cannot find anything.
I'll keep it this short for now, but If there is some way that someone can help, I have pretty specific details on what exactly happens and the computer itself.