Spyware, Viruses, & Security forum

Resolved Question

How to eliminate Plus-HD-1.2

by nickschindler9 / January 2, 2014 12:11 PM PST

I keep getting pop up ads from "Deals" which states it's "brought by Plus-HD-1.2" which I Googled and it appears it's malware but I can't find it on my computer via control panel and malwarebytes and adwcleaner neither one found it either. I have firefox with ad blocker add on with the easylist. At a loss what to do...please help...thank you.

nickschindler9 has chosen the best answer to their question. View answer
Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: How to eliminate Plus-HD-1.2
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: How to eliminate Plus-HD-1.2
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer chosen by nickschindler9

Collapse -
Did you try..
by Carol~ Forum moderator / January 4, 2014 3:12 AM PST

Did you try resetting Firefox? If not ....

Open Firefox and go to Help > Troubleshooting Information. In the next window click on Reset Firefox. Click Finish when it's complete.


If this is the same pop-up referenced in your post titled "Pop up ads in Firefox", I would kindly ask (in the future) not create a second thread with the same issue. It tends to create confusion and also duplicates work. Thanks!

Best of luck..

Collapse -
by nickschindler9 / January 5, 2014 10:51 PM PST
In reply to: Did you try..

Thanks for giving me the solution! I'm sorry for posting the same issue twice; I'm new to forums and at first there were multiple pop-ups and surveys on my browser and in various websites and the other forum took care of everything but that "Deals" pop up so I thought I needed to re-post. Now I know better, thanks.

Collapse -
No problem..
by Carol~ Forum moderator / January 5, 2014 11:48 PM PST
In reply to: Carol

I understand your reasoning behind starting a new thread. Not a problem!

Feel free to post with any problems in the future. And I'll refrain from .... biting your head off! Grin

Glad to hear the pop-ups are gone. Happy


Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

Smart Home Help

Light bulbs you shouldn't buy

There are plenty of dimmable LED light bulbs, but make sure you don't buy the ones that flicker when you dial them down.