Create a ringtone on your PC using the free Audacity software. Copy that ringtone to a 2GB microSD card. Insert card into your phone. Now try to import the ringtone to the proper directory. If that doesn't work, you should peruse a Verizon speciality forum such as the Verizon sub-forum @ howardforums. It should work provided that Verizon's carrier ROM has gimped a bunch of the features.