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How long should it take to download AVG to windows ME

by mymollie / June 5, 2008 3:03 AM PDT

I have a gateway computer that keeps shutting down with error messages that read "iexplore has caused an error in JSCRIPT.DLL"
"iexplore has caused an error in KERNEL32.DLL"
"iexplore has caused an error in SPAMGRD.DLL"
gateway said they thought it was a virus and to download AVG

I started the download and it says estimated time 12 hours. Should it take that long?
Any suggestions on how to fix this problem?

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RE: "Should it take that long?" ...
by Edward ODaniel / June 5, 2008 3:50 AM PDT

It should take far less than that or possibly even longer depending on your internet Connection type and the routing from the AVG server to your own computer. You don't mention broadband, satelite, 56K dialup, 33K dialup, 300 baud dialup, etc.

It actually sounds like perhaps you have installed some malware or have some corrupt files. You don't mention what anti-virus and anti-malware utilities you have been using up to the point "gateway" suggested downloading AVG. While I do see that one of the errors you mention indicates you have or had SpamGuard you haven't presented much in the way of specifics. Do tell us.

Have you made use of the Add/Remove programs applet to select Internet Explorer and then select the repair option?

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In addition
by eddie11013 / June 5, 2008 4:03 AM PDT

Sometimes, its best to approach each problem individually. From that standpoint, Google is your friend. From your question, I assume your on dial-up. If that is the case, any ?large? program download can take some time. You might want to download and install a download manager like: FlashGet: http://www.filehippo.com/download_flashget/

Have a look here, regarding: Iexplore has caused an error in JSCRIPT.dll

http://forums.cnet.com/5208-6142_102-0.html?forumID=44&threadID=140431&messageID=1578031#1578031

And here, regarding: iexplore has caused an error in KERNEL32.DLL

http://www.smartcomputing.com/techsupport/detail.aspx?ErrorID=24218

iexplore has caused an error in SPAMGRD.DLL

Maybe try an online scan instead of trying to download the ?entire? AVG program. Point being, AVG will no longer support ?ME? in a couple of months. If you want to try to download an anti-virus program try Avast since it will support ?ME?. Regarding on line scans, maybe try one of the following, I don?t remember ?which? still support ?ME?, but you will find out soon enough:
A-Squared On Line Trojan Scan -- http://www.windowsecurity.com/trojanscan/
BitDefender On Line Scan -- http://www.bitdefender.com/scan8/ie.html
Ewido On Line Scan -- http://www.ewido.net/en/onlinescan/
F-Secure On Line Scan -- http://support.f-secure.com/enu/home/ols.shtml
House Call Anti-Virus http://housecall.trendmicro.com/housecall/start_corp.asp
Kaspersky http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html

Get rid of anything they find. In addition, maybe have a look at all the programs you have installed in: start/control panel/add and remove programs. Get rid of anything suspicious or just stuff you no longer need.

It?s a start.
Good luck.

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