Spyware, Viruses, & Security forum


How I removed websearch.good-results.info virus from FireFox

by SoJushelpin / February 21, 2013 5:07 PM PST

First off i just want to say i am a total newbie in removing viruses or anything of the sort. I'm just a dude trying help. These are the steps i did to remove the websearch.good-results.info virus

Follow the steps

1. open Firefox and click on the Firefox tab

2. Click the Add-ons button

3. If you remember the date you got the virus this will help out a lot. If not its best to just skip this part and go to step 7
a: Click the tools button for the add on
b: click "View Recent Updates"

4. Click on "More" on ANY of your recent updates. In this step you are checking to see the date the add on was last updated. What I click on is just an EXAMPLE.

5. Check to see if the last updated matches the date you downloaded the virus.

6. Click the disable button

7. Click Extensions and go find the Add-on you just disable. Again the pic I am using is just an EXAMPLE. the virus will hide in one of your Add-ons. You will have to find it yourself.
a: If you skip here from step 3, I recommend that you disable everything and one by one try to figure out where the virus is hiding. Renable one by one and restart Firefox

8. Once you know where the culprit is Click REMOVE. once you have done this close Firefox and reopen. it should be gone and when you open a new tab it should just display your recent websites.

now that you removed it follow this link and download these programs. this step is to removed anything the virus left behind

I Hope this helps. Good Luck Happy

Post a reply
Discussion is locked
You are posting a reply to: How I removed websearch.good-results.info virus from FireFox
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: How I removed websearch.good-results.info virus from FireFox
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
Computer Help 47,885 discussions
Computer Newbies 10,322 discussions
iPhones, iPods, & iPads 3,188 discussions
Security 30,333 discussions
TVs & Home Theaters 20,177 discussions
HDTV Picture Setting 1,932 discussions
Phones 15,713 discussions
Windows 7 6,210 discussions
Networking & Wireless 14,510 discussions

Big stars on small screens

Smosh tells CNET what it took to make it big online

Internet sensations Ian Hecox and Anthony Padilla discuss how YouTube has changed and why among all their goals, "real TV" isn't an ambition.