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How do you remove from temporary internet file

by bird55a / March 27, 2013 8:31 PM PDT

I have a cookie that I can't delete from the temporary internet files. It is under: documents and settings\myname\local settings\Temporary Internet Files\

I am using Windows XP service pack 3. I tried to delete it by going to Internet Options, under Browsing History, select option settings, select view files to delete all files and cookies. However the cookie (txt file) will not delete. Also, I tried to delete it by going to My Computer, Tools, Folder Options, View, Hidden files and folders, and clicked on Show hidden files and folders and deleting all the temp files and cookies. I still couldn't delete the

If you right click to look at the properties, it shows:
Cache name: HZ2LYG2X.txt
It won't expire until 3/24/15.

Is there a way to remove this cookie from the temporary internet files?

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All Answers

Best Answer chosen by bird55a

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Restart In Safe Mode And Do It Again
by Grif Thomas Forum moderator / March 28, 2013 12:40 AM PDT
How To Start In 'Safe Mode'

Once in Safe Mode, navigate to "C:documents and settings\myname\local settings\Temporary Internet Files\" and delete it.

Hope this helps.

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How to remove from temporary internet file
by bird55a / March 28, 2013 2:57 AM PDT

I restarted in safe mode and tried to delete the cookie. The cookie is still there. Thanks for trying to give me a solution.

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Then Use Unlocker
by Grif Thomas Forum moderator / March 28, 2013 4:32 AM PDT
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How to remove from temporary internet file
by bird55a / March 29, 2013 3:47 AM PDT
In reply to: Then Use Unlocker

Thanks Grif for looking into this problem. I finally went to Microsoft and called their toll free number. The person stated that I could reset IE 8 and it will wipe out anything that was stored in the IE 8 Temporary Internet Files. When I did, IE8 went back to the factory settings. The cookie was removed. It did not delete anything that I had under Favorites.

According to Microsoft, he stated that was a safe site through Google and Norton. However, I don't like the idea that a cookie remains in the Temporary Internet Files. Everything is back to normal. Thanks for helping me and coming up with a solution.

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