Is you remove all possibility that DriveSavers will touch this.
Did you try this drive in a desktop or new case?
I have a Western Digital My Book 2TB that was being used as my backup drive. It got dropped and yes it was turned on and plugged in too
I've read several posts saying that there is no hope and bin it but my problem is that I was having a good tidy when this happened and EVERYTHING was on this.
If I plug the USB3 cable into the laptop I do not get the automatic box asking how I want to open it. However, I am able to see it in Disk Management. It shows as Disk 3 - Unknown - Not Initialized.
I am told I must initialize a disk before Logical Disk Manager can access it. I'm asked what partition style I want - MBR or GPT. Either way I get the error "The request could not be performed because of an I/O device error."
I have tried recovery software but as the drive doesn't show up I can't select it.
I think that the disk still spins. The LED lights flash. I've also removed it from the housing and put into an external USB docking bay but this does not show up the drive anywhere. (Cheap docking bay?)
My last resort is to buy an identical drive and swap the platters and do in a clean as possible room and hope for the best. Even if I only recover part of the drive it'll be something.
Any ideas or suggestions?
Thanks for all the help!