What is the TV connected to? an over-the-air antenna? a cable box? What type cable/wires/leads connect the unit to the external device? Do you have the same problem on all sources? Without this information I have no guess as to why you are getting the black bar. I will say 16:9 is the proper picture size for you unit to show a full screen. If the picture size is set to 16:9, then the source or input device is controlling the size.
Hi. I have a Samsung PS59D8000. Whenever I watch free to air HDTV there is a thick black bar on the bottom of the screen and the picture is cut off on the bottom from it. I have set the picture to be 16:9 format, however I still have this problem no matter what picture setting I use.
Is the product faulty?
Thanks in advance.